Are You Hesitant to Buy a Ring Online Without Trying It On First?
We understand that purchasing a ring online can be daunting, especially when you're unsure about the fit and we are committed to making this process as smooth and enjoyable as possible.
So, How Can We Ensure We Get Your Ring Size Right the First Time?
To help you find the perfect fit, we now offer a free ring sizer with every order. Simply add the ring sizer to your cart at checkout, and we'll hold your order until you've confirmed your size. This 3mm-wide metal gauge allows you to measure your ring size accurately in the comfort of your own home.
Additional Ways to Determine Your Ring Size:
Visit a Local Jeweller: Many high street jewellers offer free ring sizing services. This gives you the opportunity to try on different ring shapes and widths to find the perfect fit for your handmade ring. Please remember to ask for the internal measurements as ring sizes are not universal.
Use Your Own Ring Gauge: Ring gauges can be easily purchased from platforms like Amazon and eBay at a minimal cost you can then post the gauge to us.
Send Us Your Ring or Measurements: If you already have a ring that fits well, you can send it to us for precise measurement. We also accept calliper readings of internal measurements and any ring gauges you've used. Please note, however, that we do not accept measurements from flexible ring sizers or adjustable multi-ring sizers, as these tend to be inaccurate.
How to Send Us Your Ring Gauge or Ring:
Remove the sizes from the loop and post them to our address by taping the sizers to paper first, along with a note containing your name and order number. If one size feels too tight while the other feels too loose, send us both, and we'll determine the best fit for you. You can find our address under the 'Contact' option on our website's menu or within your confirmation email.
Test at Different Times: Finger sizes can vary due to factors like time of day, age, weather, and weight. We suggest testing the size at different times and taking your time to triple-check that you're happy with the chosen size.
Our Ring Sizing Policy:
Due to the bespoke nature of our work, we cannot accept returns for incorrectly sized rings. If, despite our best efforts, your ring doesn't fit perfectly, we offer a remake option at 45% of the original cost once the ring is returned to us. Please note that you will be responsible for the postage costs. Unfortunately, we cannot remake rings that have been engraved or customised, as these are considered bespoke items. In such cases, a new ring would need to be purchased.
Visit Our Showroom:
If you're in the Aberdeenshire area, we invite you to book a visit to our showroom. It's an excellent opportunity to explore our extensive ring collection, receive accurate sizing guidance, and perhaps even meet our friendly dogs and cats. We love meeting our customers in person!
In Summary:
We strongly encourage you to take advantage of our free ring sizer offer or get professionally measured to ensure the perfect fit and let us know the measurements. We want your experience with us to be exceptional, making online ring shopping as straightforward and risk-free as possible.
At LumoBlue, we're devoted to ensuring your ring fits perfectly, reflecting the love and commitment it represents. Trust us to provide you with exceptional craftsmanship and personalised service that exceeds your expectations.
Comments